Clinical Commissioning Group (CCG) is committed to openness, transparency and accountability.
The CCG routinely makes information available to the public and encourages them
to take an active interest in the work we do. We are committed to promoting patient centred care, increasing patient choice and involving people in making
decisions. The CCG supports NHS England’s vision of ‘no decision about me,
1 Who we are and what we do
1.1 How we fit into the NHS structure
Clinical Commissioning Groups (CCGs) were created following the Health and Social Care Act in 2012, and replaced Primary Care Trusts on 1 April 2013. CCGs are clinically-led statutory NHS bodies responsible for the planning and commissioning of health care services for their local area. There are currently over 200 CCGs in England.
Commissioning is about getting the best possible health outcomes for the local population, by assessing local needs, deciding priorities and strategies, and then buying services on behalf of the population from providers such as hospitals, clinics and community health bodies. It's an ongoing process, and CCGs must constantly respond and adapt to changing circumstances. CCGs are responsible for the health of their entire population, and are measured by how much they improve outcomes.
NHS Greenwich CCG is:
- A membership body, with local GP practices as the members;
- Led by an elected Governing Body made up of GPs, other clinicians including a nurse and a secondary care consultant, and lay members;
- Responsible for healthcare commissioning such as mental health services, urgent and emergency care, elective hospital services, and community care;
- Independent, and accountable to the Secretary of State for Health through NHS England;
- Responsible for the health of over 254,600 local people.
The CCG works closely with NHS England, which has three roles in relation to us. NHS England has a responsibility to assure themselves that we are fit for purpose, and are improving health outcomes. Secondly, NHS England must help support our development. Finally, NHS England are also direct commissioners, responsible for highly specialised services and primary care commissioning.
As Local Authorities are now responsible for public health, CCGs work closely with them through Health and Wellbeing Boards to achieve the best possible outcome for the local community, by developing a joint needs assessment and strategy for improving public health.
Commissioning is the process of planning, agreeing and monitoring services. Securing services is much more complicated than securing goods and the diversity and intricacy of the services delivered by the NHS is unparalleled. Commissioning is not just one action. These range from the health-needs assessment of the local population, patient pathways, to service specification and contract negotiation or procurement, with continuous quality assessment. There is no single geography across which all services should be commissioned. Some local services can be designed and secured for a population of a few thousand, while for rare disorders, services need to be considered and secured nationally.
1.2 Organisational structure
Good governance is making sure that we achieve our aims for local people and those that use the NHS services in Greenwich that we commission. It is also making sure we do this in an effective, efficient and ethical way. NHS Greenwich CCG is a public body and a membership organisation made up of all the GP practices in Greenwich and led by a governing body of elected local GPs and other experts.
Our governance structure can be found here.
1.3 Lists of and information relating to key organisations with which the CCG works in partnership
To better identify what services local people need, we also work closely with partners such as Royal Borough of Greenwich and Public Health England to agree priorities based on the information that we have gathered between us.
Our main service providers are:
A list of General Practices within Greenwich, including contact details, can be found here.
1.4 Senior executives and management board/governing body members
The CCG is led by an elected Governing Body made up of GPs, other clinicians including a nurse and a secondary care consultant, and lay members. Details of our Governing Body can be found here.
Details of our Caldicott Guardian and Senior Information Risk Owner and be found in NHS Digital’s national register here.
1.5 Location and contact details for public-facing departments
All CCG departments can be contacted via the details available here.
2 What we spend and how we spend it
2.1 Financial statements, budgets and variance reports
2.2 Staff and Board members’ allowances and expenses
Details of staff salaries and allowances can be found in our annual reports.
2.3 Staff pay and grading structures
Our ‘pay multiple’, which is the ratio between the highest paid salary and the median average salary of the whole of the CCG’s workforce, is 2.64. This is updated yearly in the CCG’s annual report.
NHS Greenwich CCG does not currently have a staff structure chart, as the CCG is currently going through a period of reorganisation.
2.4 Pay – Very senior managers
Details of salaries for very senior managers can be found in our annual reports which are available here.
2.5 Pay – NHS staff other than very senior managers
Staff pay scales are in line with the NHS Agenda for Change pay bands. Spine points from 1 April 2016 can be found here.
High cost area supplements (HCAS) are paid to all NHS staff groups who are covered by the Agenda for Change agreement on working in inner and outer London and the fringe zones.
These supplements are expressed as a proportion of basic pay (including the value of any long term recruitment and retention premia) but are subject to a minimum and maximum level of extra pay.
HCAS payments are pensionable. They will not count as basic pay for the purposes of calculating the rate of overtime, unsocial hours pay or on call payments.
Level (1 April 2016)
20 per cent of basic salary, subject to a:
- Minimum payment of £4,158 and a maximum payment of £6,405
15 per cent of basic salary, subject to a:
- Minimum payment of £3,518 and a maximum payment of £4,483
5 per cent of basic salary, subject to a:
- Minimum payment of £961 and a maximum payment of £1,665
Full details of the Agenda for Change pay arrangements are available in the NHS Terms and conditions of service handbook.
This is an online resource which is updated as amendments are made. The Agenda for Change handbook contains the national agreements on pay and conditions of service for NHS staff other than very senior managers and medical staff.
All our current vacancies can be found on the NHS Jobs website.
2.6 Procurement and tendering procedures
of OJEC adverts and other contracts currently available for public tender can
be found here or on the Contracts Finder website.
3 What our priorities are and how we are doing
3.1 Our Strategies and plans, audits, inspections and reviews
3.2 Performance against targets (KPI) / performance framework / performance management information
NHS England has designed a set of performance indicators that will help measure how well an individual CCG is tackling these health issues.
You can use these indicators to see how well we are doing and compare it both on national and local terms. All performance indicators can be viewed here.
NHS Greenwich CCG has contracts with NHS providers (e.g. hospitals) to provide care for our patients. We require our providers to meet national and local quality standards. Our contracts enable us to levy fines against hospitals that do not meet standards. Our latest report detailing the value of penalties levied so far this year can be found here.
4 How we make decisions
4.1 Decision making processes and records of decisions
4.2 Public consultations (closures/variations of services)
You can find information about past and current consultations carried out by the CCG here.
Information about feedback from engagement work with the public and patients can be found here.
Patient reference group minutes are available here.
4.3 Our policies and procedures
All current written policies for delivering our services and responsibilities can be found here.
- Policies and procedures relating to the conduct of business and the provision of services
- Freedom of Information Act 2000
- Health and Safety
- Policies and procedures relating to human resources including recruitment and employment policies
- Equality and Diversity policies
- Joint procedures which are developed with other public authorities
- Standing financial procedures/instructions
- Standards for providing services to the authority’s customers, including complaints procedures
- Information security policies
- Records retention, destruction and archive policies
- Data protection, including data sharing and patient confidentiality policies
- Records management policy
- Estate management
- Charging regimes and policies
- Details on policy for re-use fees
- Clinical policies
4.4 Lists and registers
4.5 The services we offer
A map showing the geographical area covered by the CCG can be found here.
Please note that map layers are generalised to 200m. To check your exact postcode please click here.
Some of the services we commission are:
- Hospital treatment
- Urgent and emergency care including NHS 111, A&E and ambulance services
- Planned (elective) hospital care, such as hip replacement surgery
- Rehabilitation for those recovering from injury or illness
- Maternity, new born and children’s care (but not neonatal intensive care)
- In-patient, out-patient and diagnostic mental health services
- Adult community health services, such as community nursing, physiotherapy and podiatry
- Children’s and young people’s community health and wellbeing services
- Rehabilitation services for those recovering from injury, operations or conditions
- Mental health services, including talking therapies
- Improving Access to Psychological therapies (IAPT)
- NHS continuing healthcare (CHC)
- Patient Transport
- Referral Management Centre
- IVF/Fertility treatment
- GP Out of Hours
- Lead for long term conditions including;
- cardiac conditions
- respiratory conditions
- neurological conditions
- Sexual Health services
- End of Life Care
We are not responsible for commissioning dentists, optometrists and pharmacists, or for prison healthcare or specialised health services; these are commissioned by NHS England. A list of specialist services can be found here.
4.6 Corporate communications and media releases
Contact details for press enquiries can be found here.
Our news feed can be found here.