​​​Injured or unwell?

Don't just go to A&E if it's not a serious emergency.

Alternative services are available, download the Greenwich CCG leaflet here or download the folded 'Don't just go to A&E' leaflet' outlining local health services or visit www.nhs.uk where you can enter your postcode and hit the 'Find service' button.

Find the right service to treat you – it may be quicker, and even closer to your home. Using the right service means you don't spend hours waiting in A&E, and treatment can be given quicker to those really in need of urgent care.​



Self care

self care 

Coughs and colds / Grazes / Hangover

You can treat these at home - in fact, that's the best place for you.

Self-care is the best choice to treat very minor illnesses and injuries. A range of common illnesses and injuries can be treated at home simply by combining a well-stocked medicine cabinet with plenty of rest - THINK FIRST, DON'T GO TO A&E.

Make sure that your medicine cabinet is well stocked with:

  • Paracetamol
  • A thermometer
  • Antihistamines
  • Aspirin (not for under 16yrs)
  • Rehydration mixture
  • Anti-diarrhoea medicine
  • Plasters
  • Indigestion remedy



Diarrhoea / Headache / Sore throat / Painful cough / Runny nose / Minor illnesses / Upset stomach / Skin conditions

Your pharmacist is a healthcare professional who can provide advice and treatment for these common conditions as well as dispensing prescriptions -THINK FIRST, DON'T GO TO A&E. 

A number of local pharmacies in Greenwich offer medicines for a range of conditions, without appointment. Free contraception is also available at some local pharmacies.

You can find details of your nearest pharmacy at www.nhs.uk



Back ache / Ear pain / High temperature / Vomiting

These are some of the things your GP can help you with. Your GP is your first port of call for on-going illnesses or injuries.

Your GP provides a range of services by appointment and will be able to assess your immediate needs as well as refer you into a specialist service, such as outpatients, if necessary.

They also know your medical history so are best placed to manage you - THINK FIRST, DON'T GO TO A&E. 

Many surgeries open longer hours, however, if your surgery is closed, call the usual practice number and you will be given the number to call or be automatically diverted to NHS 111.

Urgent Care C​entre and Walk in Centres​


Cuts / Burns / Sprains / Strains / Suspected breaks / Minor head injuries / Bites and stings

If you have an urgent and severe but ​non-life-threatening illness or condition, then attend the urgent care centre. Always consider an alternative service appropriate for your needs - THINK FIRST, DON'T GO TO A&E. 

  • Visit the Greenwich UCC at Queen Elizabeth Hospital, Stadium Road, Woolwich, London SE18 4QH. Open from 8am to 11pm, 7 days a week.

  • Visit the Walk-in Centre in Woolwich.  Open from 8am to 8pm. Clover Health Centre, Equitable House, General Gordon Place Woolwich London SE18 6AB, Tel: 020 8331 ​0567

  • Visit the Walk-in Centre in Thamesmead.  Open f​rom 8am to 8pm.  4 - 5 Thames Reach, Thamesmead, London SE28 0NY, Tel: 020 8319 5880

Or Visit: www.lewishamandgreenwich.nhs.uk



Blacking out / Bleeding you can't stop / Severe chest pain / Choking / Loss of consciousness / Stroke

These are all emergencies and you need urgent hospital care.

Accident and Emergency (A&E) departments should only be used in a critical or life-threatening situation. A&E departments provide immediate emergency care for people who show the symptoms of serious illness that could be life-threatening or are badly injured - THINK FIRST, DON'T GO TO A&E

At A&E the most seriously ill patients will be seen before those with less urgent care conditions. This means that some people have to wait for several hours or they may be signposted to their GP, pharmacist or other healthcare services who will be able to assist them.

Dial 999 or go immediately to your nearest A&E department:

  • The Queen Elizabeth Hospital
    Stadium Road,
    Woolwich, London
    SE18 4QH