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Queen Elizabeth Hospital is currently experiencing a very high level of demand. We are working closely with Lewisham and Greenwich NHS Trust and with colleagues across the local NHS and social care system to reduce the pressure on the hospital and ensure that patients across Greenwich have access to the services they need.

The pressures we face locally in winter are not unique but are faced by hospitals, GPs and health and care staff nationwide every year. Please make sure you, and your friends and family know the right place to go in Greenwich.

To allow everyone to get the treatment and advice they need to stay well, it's important to remember that A&E should only be used by people with serious health problems requiring emergency treatment.

If you feel unwell, we would encourage everyone to think about self-care and to seek help and advice from their local pharmacy. Your pharmacist can offer advice on how to best look after yourself at home with rest and over-the-counter treatments. You don't need an appointment and many pharmacists have private consultation areas.

In Greenwich, additional GP evening and weekend appointments are also available Monday to Friday 4pm to 8pm and Saturday and Sunday from 8am to 8pm through the Greenwich GP Access Hubs. These hub appointments can be booked through your normal GP practice or by calling NHS 111. The hubs are located in Thamesmead and Eltham and can be easily reached by public transport.

If you're not sure where to go, call the free NHS 111 number – a trained advisor will offer you advice over the phone. If you need to be seen, they will be able to direct you to the best service for your condition. This service is available 24 hours a day, seven days a week.