​Freedom of information

The Freedom of Information Act (FOI) 2000 gives members of the public a right to request access to all types of recorded information held by public authorities, promoting a culture of openness and accountability across the public sector.

At Greenwich CCG, we are committed to being open and transparent with you.  Under the FOI Act 2000, NHS Greenwich CCG are obliged to provide details of our routinely available information. We publish the information in accordance with the model publication scheme, as defined by the Information Commissioner's Office.

Making a Freedom of Information request

Who can request information?

Anyone, anywhere in the world, can make a FOI request to Greenwich CCG.

Before making a freedom of
 information request from Greenwich CCG
Check whether the information you seek is already available. Greenwich CCG publishes information on this website and you may well find the answer to your question is already here. We have a publication scheme setting out what information we currently release or expect to release.

If you request information from Greenwich CCG that is already published, we will simply refer you to the published source.

What can I request?

You can seek any recorded information that you think Greenwich CCG may hold. If the information is environmental, we will respond in accordance with the Environmental Information Regulations (EIR) 2004. You do not have to know whether the information you want is covered by the EIR or the FOI Act. When you make a request, we will decide which law applies.  

If the information is your own personal data, then you should make a subject access request under the Data Protection Act (DPA) 1998, and not under the FOI Act.

How do I request information?

NHS NEL Commissioning Support Unit's FOI team works within the Governance Directorate and is based at 1 Lower Marsh, Waterloo SE1 7NT. The team covers FOI requests for Greenwich CCG.

Your request must be in writing and can be either posted or emailed.

  • for FOI requests by email nelcsu.foi@nhs.net
  • for FOI request by post: Freedom of Information Team, NEL CSU, 1 Lower Marsh, London, SE1 7NT

You will receive an acknowledgement by email shortly and a full reply within twenty working days.

What information must I include in my request?

The FOI Act requires certain information to be supplied before Greenwich CCG can respond to your request:

  • your real name – we do not have to respond to requests submitted under a pseudonym;
  • your address (email addresses are acceptable);
  • a description of the information you wish to obtain.

What can I do if I am unhappy with the reply I receive or the way my request was handled?

If you feel your request for information hasn't been dealt with satisfactorily, then in the first instance please write to the FOI manager for an internal review at nelcsu.foi@nhs.net or at the postal address above.

Publication scheme

Click on the Greenwich CCG publication scheme page to view our key documents and policies.