Healthwatch Greenwich is the independent consumer champion created to gather and represent the views of the public. NHS Greenwich CCG works very closely with Greenwich Healthwatch to ensure that we address the issues raised by Healthwatch about local NHS services.
Greenwich Healthwatch plays a key role in our Patient Reference Group, primary care commissioning committee, and is also represented at our quality committee, Governing Body, provider contract monitoring meetings and processes, and other groups within the CCG, within Greenwich and on a south east London basis.
Healthwatch are an invaluable source of insight into patient experience and needs and have been integral to our commissioning strategy development and implementation.
Some highlights of our partnership work with Healthwatch Greenwich
- Worked together to develop a new approach to patient involvement in commissioning, by training a group of patient volunteers to visit services, gather feedback and input directly into regular CCG contract monitoring meetings with service providers.
- Collaborated to produce a new patient registration leaflet and targeted communications with practices and affected groups
- Collaborative partnership at strategic meetings including Greenwich Health and Wellbeing Board, the CCG Governing Body and Primary Care Commissioning Committee, the Healthier Communities and Adult Social Care Scrutiny Committee and the CCG Patient Reference Group.
By sharing your experiences and ideas with Healthwatch you can influence the way services are run.
Healthwatch also provide information and support to enable local people to access local health and social care services
Contact details for Healthwatch Greenwich can be found below.
9-11 Gunnery Terrace
London SE18 6SW
020 8301 8340